Operational Models

A plain outsourcing model can be most simply defined as outsourcing the business processes to a services provider, rather than getting it done inside the organization.

To reduce cost and tap pools of skilled professionals, outsourcing of non-core business activities has become the trend. This generally results in savings of at least 40%-50% and gives a tremendous competitive advantage to your organization.

This model has worked very successfully and is based on mutual trust and confidence. To make sure that there is no communication gap, we normally sign a Service Level Agreement (SLA), which will define metrics for:

• Scope of Service
• Quality
• Turnaround Time
• Confidentiality
• Non-Compete
• # Fees and other related issues

 

The fees can be decided on

 

• Cost per record bases
• Cost per hour bases
• Cost per week bases

 

Advantages of Outsourcing

 

• Savings of at least 40%-50%
• Allows you to focus on core business
• Improves employee satisfaction with higher value addition
• Makes best use of competitive resources available worldwide
• Helps to stay ahead of competitors

 

Outsourcing in new millennium

 

• Same standard hardware and software platforms available world wide
• High speed and low cost of Telecommunications
• Use of Internet as a global communication medium
• Online operations possible from any location